We accept returns only for damaged or defective products. To be eligible for a return:
An unboxing video is mandatory and must clearly show the damage upon opening.
The video should begin before the package is opened and show the entire unboxing process.
Claims without video evidence will not be accepted.
All return requests must be made within 7 days of delivery.
Please contact our support team on WhatsApp with your order number and unboxing video to initiate the return process.
Can I cancel my order?
Unfortunately, orders cannot be canceled once placed. Please double-check your details before confirming checkout.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How can I contact support?
You can reach us via WhatsApp for quick support. Just send your order number and query to our team, and we’ll be happy to assist.
How much does shipping cost?
Shipping is completely free – no hidden fees, no surprises.
